Roadmap
A production platform today — with a lot more coming
Aniro is live and in production now. Here’s the honest picture: everything that already ships, what we’re building next, and the vertical business engines and enterprise controls on the horizon.
Available today, for every customer
Channels & inbox
- Omnichannel inbox
- WhatsApp, Instagram, Messenger, Telegram, SMS & web chat
- Assignments, notes, filters & search
- Human handoff with summary
- Teams & conversation routing
- Mobile PWA with push notifications
Intelligence Engine
- AI agents trained on your business
- Adaptive RAG with citations
- Image, screenshot & document understanding
- Voice-note transcription & understanding
- Customer memory
- Message understanding (intent, sentiment, urgency)
- Specialist routing & tool/action decisions
- AI quality supervisor (pre-send safety checks)
- Cost-aware model routing
- Human-approved learning & knowledge-gap review
Growth & operations
- Campaigns & broadcasts with A/B testing
- WhatsApp template management
- SMS campaigns
- CRM: contacts, tags, lifecycle & saved segments
- Lead scoring
- Analytics, CSAT & scheduled reporting
- SLA automation, business hours & escalation
- Self-serve billing & AI-credit top-ups
- GDPR data export & deletion
- Guided onboarding
- Build My AI Agent playground
Business solutions
- Car Hire — live: fleet, rental diary, bookings & quotes
- Hire agreements, field mapping & remote e-sign
- Guided inspections, before/after & damage register
- Payments, deposits & invoicing (manual)
- Maintenance, fines/PCNs, delivery & collection
- Telematics / GPSLive — integration-ready
Coming next
What we’re building now
Actively in development. Nothing here is a delivery-date commitment.
- More channels: Email, Google Business Profile, TikTok
- In-app voice & WhatsApp Business Calling
- Native mobile app (iOS & Android)
- Deeper public API & integrations
- Social scheduling & publishing (first release)
Future
Where Aniro is heading
A direction, not a launch calendar. As Aniro grows it becomes the operating platform for whole industries — starting with the verticals we know best.
Social media suite
- Scheduling & publishing
- Content calendar & approvals
- Asset library
- AI captions & hooks
- Social analytics
- Instagram, Facebook, TikTok, LinkedIn, X, YouTube & Google Business Profile
Business engines
- Bookings & resources
- Orders & payments
- Inventory & invoicing
- Customer portals
- Staff operations
Restaurants
- Table bookings, table map & waiting list
- Menu management & online ordering
- Delivery, collection & QR ordering
- Kitchen display & loyalty
- Deposits & AI phone/WhatsApp ordering
- EPOS (future)
More verticals
- Salons & beauty
- Property & trades
- Hotels & hospitality
- Retail & e-commerce
- Recruitment & professional services
- Gyms & agencies
Enterprise / on demand
For organisations with formal requirements
Available to enterprise customers as part of a commercial engagement. Talk to us about what you need.
- SSO (SAML) & SCIM provisioning
- SOC 2 Type II & ISO 27001
- Advanced RBAC
- Data residency
- Procurement & security packs
- Legal hold
Roadmaps change. Items under Coming next, Future and Enterprise are directions, not commitments or delivery dates — and we’ll never present a planned feature as available.
Start answering every customer today
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