AI agents

AI that answers like your best rep

Train it once. It answers instantly, in any language, at 3 a.m. — and hands the complex cases to your team.

Agent
Front-desk agent
Tone: warm, concise
One question at a time
Escalate: pricing disputes
Knowledge: 12 sources
Published
Test chat
Do you deliver to Leeds?
Yes — we deliver across Leeds next-day. What’s your postcode so I can confirm the slot?

Capabilities

Helpful, accurate, and honest about its limits

Trained on your business

Your website, documents and FAQs become the agent’s knowledge — answers are grounded and cite their source.

Set the behaviour

Control tone, personality, rules and the questions it should and should not ask.

One question at a time

Aniro gathers what it needs conversationally, the way a good rep would — never a wall of form fields.

Aware of the customer

It uses the contact’s details and the conversation so far, and never repeats questions it already asked.

Takes action

Applies tags, updates lifecycle stage and contact fields, and assigns conversations — automatically.

Knows its limits

When confidence is low or the topic needs a person, it escalates to your team with a full summary.

Example

A qualified lead, handled in seconds

Aniro asks one question at a time, uses what it knows, and sets up a clean human handover.

Hi, do you take dogs at your Bath property?
We do — the Bath cottage is dog-friendly for up to two dogs. Which dates were you thinking of?
12th–15th of next month, two adults and a spaniel.
Perfect — those dates are free. I’ve noted your party and dog. Would you like me to hold it while a colleague confirms the total?

Start answering every customer today

Connect your first channel in about two minutes. Every message lands here — answered and organised.