Aniro for e-commerce
Resolve order, delivery and returns questions instantly on WhatsApp and Instagram.
Deflect repetitive questions and recover more sales. Aniro brings every channel into one inbox and answers the questions your team hears every day.
Typical enquiries
The questions you hear every day
- ?“Where is my order?”
- ?“Return an item”
- ?“Is this in stock?”
Aniro answers these instantly using your own knowledge, captures the customer’s details, and hands anything that needs a person to your team — with the full context.
Do you have the 2-bed still available?
WhatsAppCan I book a table for 6 on Friday?
InstagramWhat time do you close today?
MessengerNeed help with my order #4821
Web chatWhat you get
How Aniro helps e-commerce
The same platform, focused on your workflow.
Omnichannel inbox
Every channel in one shared inbox
WhatsApp, Instagram, Messenger and web chat land in a single inbox your whole team works from — with assignments, notes, filters and full contact history.
Learn more →AI agents
AI that answers like your best rep
Train an AI agent on your business once. It replies instantly in any language, asks one question at a time, qualifies leads and knows when to bring in a human.
Learn more →Knowledge base
Answers grounded in your business
Import your website, documents and FAQs. Aniro retrieves the right answer and cites its source — with separate internal and customer-safe knowledge.
Learn more →Ready for e-commerce?
Start your 14-day free trial and connect your first channel in minutes.